PRIVACY POLICY
Effective Date: 10/03/2023
Proxwell LLC (“Proxwell,” “us,” or “we”) is committed to protecting the privacy and security of our users' personal information. This Privacy Policy governs the Proxwell website and the web-based Proxwell services (collectively, “the Site”) and explains you can use the Site to collect personal information (“Services”), and your rights regarding that information.
Information we collect
We collect personal information that you provide to us when you use the Site and access the Services. This may include your name, address, email address, phone number, gender, birthdate, health information, insurance information, and other information you choose to provide.
We may also collect information automatically when you use the Site and access the Services, such as your IP address, browser type, and operating system. We may use cookies, web beacons, device identifiers, pixels, or similar technologies to collect this information.
How we collect information about you
We collect information that you provide to us directly. This can occur, for example, when you communicate with us, enter data into the Site, pay for our products and Services, use our products and Services, seek customer support from us regarding our products and Services, and otherwise provide us with your personal information.
We also collect information about you from third parties when you have authorized third parties to provide the information to us. For example, if you integrate a third-party application or service into the Site, we will collect data from the third-party provider.
How we use your information
We may use your personal information to provide, support, personalize, and develop the Site, including for the following purposes:
To provide our Services to you
To communicate with you about our Services
To allow you to participate in interactive features of our Service when you choose to do so
To personalize your experience on the Site
To improve our Services and the Site
To comply with legal obligations
As described to you when collecting your personal information or as otherwise set forth in this privacy statement.
We may also use your information for other purposes that are disclosed to you and are consistent with this Privacy Policy.
Disclosure of your information
We may disclose your personal information to third-party service providers who assist us in providing our Services, such as payment processors and web hosting providers.
We share your personal information with authorized recipients, which includes anyone for whom you designate or instruct us to share your personal information. You are responsible for determining your authorized recipients and providing accurate information related to the recipients. We do not verify the authenticity of any information you provide regarding your authorized recipients.
Once authorization has occurred, and you have provided any applicable consents, we share your personal information with the authorized recipients until you terminate the authorization. We have no control over how authorized recipients handle your personal information. If an authorized recipient is an entity, you should consult that entity’s terms and conditions of service, privacy policy and other provisions of the authorized recipient’s website and services as they apply to your personal information that is transferred to the entity before you elect to share any of your personal information with that entity as an authorized recipient. If the entity shares your Personal Information with us, this privacy policy applies with respect to our practices.
Please note that when you provide any authorized recipient with access to your account, the authorized recipient may disclose the account details to an unauthorized recipient. Do not share your information with any person or entity unless you trust that person or entity, as we have no responsibility or control with respect to what that person or entity does with your personal information.
We may also disclose your personal information to comply with legal obligations, enforce our policies, or protect our rights or the rights of others.
Your rights and choices
You have the right to access and correct your personal information, as well as the right to request that we delete your personal information. To correct or supplement your health information, contact us at privacy@getproxwell.com. Your information will either be corrected or supplemented or, if we decline to do so , we will indicate in writing the reasons within the time period required by law. You may also have the right to object to or restrict our processing of your personal information.
Your right to have your personal information erased does not apply when applicable law requires otherwise or when processing the information is required to establish, exercise, or defend legal claims and rights. An exception also exists where processing your personal information is required in the publication interest or research purposes to the extent permitted by law.
You have a right to limit the use or otherwise temporarily restrict the processing of your personal information for a defined period of time.
You may revoke the permissions and privileges regarding access to your account to any authorized recipients or third-party integrations. You may make these requests by contacting us at privacy@getproxwell.com. Please note that we may need to retain certain information for legal or administrative purposes.
Data retention
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law. After that time your personal information will be erased.
Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or destruction. Personal information transmitted through the Site is encrypted when transmitted. However, no method of transmission over the internet or electronic storage is 100% secure. Please note that no data transmission or storage system is guaranteed to be entirely secure. If you feel that your interaction with us is no longer secure, please contact us immediately.
Children's privacy
Our Services are not intended for anyone under the age of 13. We do not knowingly collect personal information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we learn that we have collected personal information from anyone under the age of 13, we will take steps to delete the information as soon as possible.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or by posting a notice on our website prior to the change becoming effective. Your continued use of the Site or accessing the Services after the effective date of the revised Privacy Policy constitutes your acceptance of the revised Privacy Policy.
Contact us
If you have any questions or concerns about our Privacy Policy, please contact us at privacy@getproxwell.com
Proxwell LLC
862 Independence Ct
Philadelphia, PA 19147