Reduce the Cost of Non-Adherence—Starting at Home.

Proxwell, a behavior science engine, turns discharge plans into shared tasks for members and caregivers, verifies completion, and routes exceptions to care management in the first 30–90 days. Optional reward incentives sustain engagement; reporting aligns to Stars/HEDIS programs.

Member Task Adherence • Follow-up Completion • Exception Rate & Time-to-outreach • Caregiver Participation

Health Insurer/Payer Use Cases

  • Post-Discharge Readmission Window

    Verify meds/vitals and 7/14-day follow-ups; route exceptions to care management with quiet-hour rules and escalation. Optional, budgeted incentives sustain engagement.

  • Chronic Adherence

    Daily actions and device-verified logs (e.g., glucose, weight, BP, SpO₂) with caregiver support and cohort-level outreach lists for rising-risk members.

  • Elder Adult Safety & Medication Risk

    Caregiver shift coverage, on-time dressing changes with photo verification, home-safety tasks, refill workflows, and pharmacist touchpoints.

Why Proxwell

Turn the cost of non-adherence into actionable signals—especially in the first 30–90 days at home.

Activate the at-home network

Translate discharge plans into a shared member + caregiver taskboard with clear owners, due dates, and roles. Optional incentives sustain engagement.

Exceptions you can act on

Rule-based alerts (with quiet hours) route misses and risk signals to care management with defined escalation paths and audit trails.

Coverage you can coordinate

Shift scheduling & permissions align tasks with the right person (family, aide, home health), reducing “nobody knew” gaps that drive avoidable utilization.

Quality & measure alignment

Plan-level dashboards and cohort reporting mapped to Stars/HEDIS workflows (e.g., TOC/FUA/FUH, PDC proxies, A1c/BP cadence, follow-up completion).

Verified adherence -not assumptions

Time-stamped completions, optional device data, and dual confirmation provide reliable signals on meds, vitals, PT, and follow-ups.

Enterprise-ready data & governance

HL7/FHIR, eligibility/roster and event feeds, SSO, BAA, RBAC, and encryption—designed for payer IT, privacy, and compliance reviews.